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F.A.Q.

What are the store hours?
Our store is open Monday through Friday from 9 a.m. till 5 p.m. On Saturday we are open from 8 a.m. - 2 p.m.

Is a down payment required for my reservations?
A 50% non-refundable down payment is required to guarantee a reservation. Final payment is due two weeks prior to the event.

Security deposits are required with each rental and due at the time of pick up.
All rentals are for one-day use. Your order may be picked up the day before the event and returned the day after. If you need to use items for a longer period, please call us for a quote.

Do you deliver?
Delivery rates are calculated for ground floor delivery to your door. Extra charges will be made for deliveries above or below ground floor, after normal business hours, or more than 15 feet from the curb. Prices are subject to change.

Do you also provide pickup?
All items must be cleaned and ready for pickup. China, silver, and food service equipment should be cleaned and repacked in the same containers as received. Tables and chairs should be stacked in the same location they were received.

Who is responsible for loss or damage?
Responsibility for equipment remains with the leaser until items are returned. Please be sure that items are secure when not in use and protected from weather. We will charge for missing and/or damaged items. Please be sure to count items upon receiving them.

There is no credit for unused items.

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A-1 Party & Wedding Rental, Inc. ©2016     112 W. Main Street   Collinsville IL 62234   618-343-1680      website by cbsi